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Payment Information Questions

You can log onto the Ohio Child Support Customer Service Web Portal at to check payment and balance information regarding your Child Support Case. The Web Portal provides you with the option of printing a payment history for your own records.

You can also use the Ohio Child support Interactive Voice Response (IVR) System to check payment and balance information. This is an automated telephone system. Note that you will need to set up a security PIN number the first time you use this service. This toll-free number is: 1-800-860-2555

Changes to Payments Made at Geauga County Child Support Effective 7/1/2019

Making Payments

There are multiple ways to make your support payments


Payment Type

Where At








Pay in person at MoneyGram locations

Use Receive Code: 14674.

$3.99 fee is charged.


Check or Money Order

(Made out to OCSPC)



By Mail                        


PO Box 182372

Columbus OH 43218






Be sure to note the Case Number/s, Order Number/s, and Amount to be applied to each case.

Debit or Credit Card

By calling 1-888-965-2676 Option 5


No Fee.

No Fee.

Debit or Credit Card or

Bank Account


No Fee.

Fees may be charged.


No Fee.

Fees may be charged.

Receiving Payments

Ohio offers two methods for receiving support payments:

Changes Coming to Ohio's Child Support Program

  1. Direct Deposit into a bank account
  2. smiOne Debit Card


To enroll in one of the above you may call Ohio CSPC at 888-965-2676, enroll online at, or submit an enrollment form to Ohio CSPC, PO Box 182812, Columbus, Ohio 43218 or fax to 614-985-4453.