Effective March 20, 2020 the Geauga County Department of Job and Family Services (GCJFS) transitioned to an alternative temporary service model whereby all public interfacing was suspended, and our building is now closed to public access. Our office will maintain normal operating hours with flexible staff levels, and we will be conducting business via regular mail, email, phone, and fax. Geauga County residents may also visit our website to receive critical information regarding our benefits and/or services at www.geaugajfs.org
GCJFS can be contacted using any of the following methods:
Mail: Geauga County JFS 12480 Ravenwood Dr Chardon OH 44024
Phone: (440) 285-9141
Fax: (440) 286-6654
Child and Adult Protective Services
Child and adult protective services staff will remain accessible during regular business hours, Monday – Friday 8:00 am to 4:30 pm. You may reach out to your caseworker directly via phone or email. To report child or elder abuse or neglect during working hours please call (440) 285-9141. We will continue to provide emergent on-call coverage outside of normal business hours at (440) 285-5665. We are evaluating our ability to safely provide supervised parenting time and other interfacing services to assure the safety of staff and our clients. Please contact your caseworker if you have any case-specific questions and/or concerns.
OhioMeansJobs – Geauga County
The Career Resource Center is closed to the public; however, career services are still available:
For assistance with resume development, job searching, interviewing skills, or your LinkedIn profile, please call (440) 285-1116; or email Lisa.Sprowls@jfs.ohio.gov
Correspondence for Geauga County child support cases should be submitted by mail or via the Ohio Child Support Customer Service Web Portal by visiting http://jfs.ohio.gov/Ocs/CustServWebPortalWelcome2.stm While in-person child support payments at GCJFS are suspended, there are several other options available for parents to make timely payments:
No person or persons shall on the basis of race, color, national origin, disability, age, sex or religion, be excluded from participation in, be denied the benefits of, or be otherwise subjected to discrimination under any program or service authorized by the Geauga County Department of Job & Family Services. For additional information click here.
Events - Resources - Information
Check out these upcoming events for further details.