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Home Energy Assistance Program

2021 Summer Crisis Program

The Home Energy Assistance Program (HEAP) is a federally funded program designed to help eligible Ohioans in need of assistance from July 1st - September 30th.

All applicants must be at or below 175% of the Federal Poverty Level.

Eligible Households include:

  • Households whose electric has been disconnected, is in threat of disconnection, or a new service is being established.
  • Households with at least one individual with a documented medical condition or a diagnosis of Coronavirus in the last 12 months.
  • Households with at least one individual age 60 or older.
  • Customers enrolling in the Percentage of Income Payment Plan (PIPP) for the first time or has a PIPP default.

Eligible households may receive a payment on their electric account up to $500.00 and may receive a window air conditioner unit or box fan (if they have not received AC or fans in the past three years.) A disconnect notice is not a requirement if they meet any of the other three criteria.  Applicants will need to provide the following documentation:

  • proof of income
  • copies of their most recent energy bills
  • list of all household members with social security numbers and birth dates
  • proof of U.S. citizenship/legal residency for all household members

Documents that are accepted to prove citizenship/legal residency include: Social Security card, birth certificate, U.S. Passport, naturalization paper/certificate of citizenship, permanent VISA, and INS ID card.

For additional information on applying for HEAP, or to set an phone interview to apply for assistance, contact Geauga County Job and Family Services, at 440‑285‑1299. Additional information may be found at