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Important Information

Effective March 20, 2020 the Geauga County Department of Job and Family Services (GCJFS) transitioned to an alternative temporary service model whereby all public interfacing was suspended, and our building is now closed to public access.  Our office will maintain normal operating hours with flexible staff levels, and we will be conducting business via regular mail, email, phone, and fax.  Geauga County residents may also visit our website to receive critical information regarding our benefits and/or services at www.geaugajfs.org

 

GCJFS can be contacted using any of the following methods:

Email:          info@geaugajfs.org  (preferred method)

Mail:            Geauga County JFS

  12480 Ravenwood Dr

  Chardon OH 44024

Phone:        (440) 285-9141

Fax:            (440) 286-6654

 

Child and Adult Protective Services

Child and adult protective services staff will remain accessible during regular business hours, Monday – Friday 8:00 am to 4:30 pm.  You may reach out to your caseworker directly via phone or email.  To report child or elder abuse or neglect during working hours please call (440) 285-9141. We will continue to provide emergent on-call coverage outside of normal business hours at (440) 285-5665. We are evaluating our ability to safely provide supervised parenting time and other interfacing services to assure the safety of staff and our clients.  Please contact your caseworker if you have any case-specific questions and/or concerns.

 

OhioMeansJobs – Geauga County

The Career Resource Center is closed to the public; however, career services are still available: 

·    For assistance with resume development, job searching, interviewing skills, or your LinkedIn profile, please call (440) 285-1116; or email Lisa.Sprowls@jfs.ohio.gov or Cathi.Leonello@jfs.ohio.gov.   

·         Applying for Unemployment Compensation benefits must be done online at www.unemployment.ohio.gov or call (877) 644-6562.

·         For the Business Community in Geauga county in need of resource information, please email Mandy.Monroe@jfs.ohio.gov

·         For more details, please visit www.geaugajfs.org and www.OhioMeansJobs.com

 

Child Support

Correspondence for Geauga County child support cases should be submitted by mail or via the Ohio Child Support Customer Service Web Portal by visiting http://jfs.ohio.gov/Ocs/CustServWebPortalWelcome2.stm

While in-person child support payments at GCJFS are suspended, there are several other options available for parents to make timely payments:

·         ONLINE: from a checking or savings account or by debit or credit card, free of charge, by visiting https://oh.smartchildsupport.com

·         BY PHONE: with a debit or credit card by calling (888) 965-2676 Option 5

·         BY MAIL: Ohio Child Support Payment Central, P.O. Box 182372, Columbus, Ohio 43218-2372. Be sure to include your name, case number and order number.

Public Assistance

Public Assistance Program clients should visit https://benefits.ohio.gov/ to:

·        Apply for benefits (Food, Cash, Medicaid, Child Care) 

·        Renew your benefits (Food, Cash, Medicaid) 

·        Upload documents to your case (Food, Cash, Medicaid) 

·        Documents can alternatively be sent as email attachments to info@geaugajfs.org or faxed to

·        (440) 286-6654 (all documents including childcare)

·         Check the status of your benefits (Food, Cash, Medicaid)

 

Important public assistance phone numbers: 

·         SNAP EBT Customer Service: (866) 386-3071 

·         EPPIcard (Cash Assistance) Customer Service: (866) 320-8822 

·         Medicaid Consumer Hotline: (800) 324-8680 

 

 

Food and other emergency assistance during COVID crisis

Individuals needing assistance with food or other emergency needs can contact Sara Shininger, Community Support Coordinator at sara.shininger@jfs.ohio.gov or (440) 285-9141, ext. 1263.

Events - Resources - Information

 

Check out these upcoming events for further details. 

Summer Camp and Enrichment Program

Volunteer
3 weeks
https://www.geaugajfs.org/summer-camp-and-enrichment-program   Applications…

OhioMeansJobs - Career Center Closed

OMJ Geauga County
3 weeks
  Due to the current COVID-19 pandemic, OMJ Geauga has put together the…

Unemployment Insurance

OMJ Geauga County
3 weeks
Before contacting our office please do the following as we will not be able to…

GEAUGA CITIZEN CIRCLE

OMJ Geauga County
1 month
Geauga Citizen Circle is a group of local professionals and community residents…

Census 2020

Volunteer
1 month
https://www.geaugajfs.org/census-2020

HEAP

Public Assistance
1 month
For more information, please check our link below. https://www.geaugajfs.org/…

GEAUGA CITIZEN CIRCLE

OMJ Geauga County
2 months
Geauga Citizen Circle is a group of local professionals and community residents…